Frequently Asked Questions
Everything you need to know about shopping with WonderlandByLilian.
How long will it take to receive my order?
Standard shipping usually takes 5-7 business days, while express options are available at checkout if you need your fashion pieces sooner.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to start your request.
How do I know which size to choose?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options like Klarna and Afterpay.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on your specific location.
How should I care for my WonderlandByLilian garments?
To maintain the quality of our fabrics, we recommend following the care label inside each garment, typically suggesting a cold wash and air drying.